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Although we hope you love your Luxury Legs order, there may be times when you need to return items to us.

You have 28 days to return any unwanted items (14 days for Sale/Outlet items). Please ensure that high-value items are insured and are returned via registered or recorded mail or courier as we cannot be held liable for loss of such items. We will also not be held liable for any import duties when returning items back to the UK from abroad. Please send them to the address below. Unfortunately we are unable to cover the cost of International returns.

Please ensure you enclose a completed International Returns Form with your order. 

All returns should be addressed to:
Unit 2.1, Stanmore Business and Innovation Centre
Howard Road, Stanmore

Please read item specifics for further returns details:

  • HOSIERY - We will exchange, refund or offer a store credit on any items of Hosiery (Tights, Stay-Ups, Knee Highs etc) which are returned unopened with all the packaging intact.
  • JEANS, LEGGINGS, TROUSERS & CLOTHING - We will exchange, refund or offer a store credit as long as they are returned in perfect condition, unworn and with all their labels intact.
  • SHAPEWEAR & UNDERWEAR - We will exchange, refund or offer a store credit on any of these items as long as they are returned in pristine condition with all their labels and any packaging intact. For hygienic please try on panties and shapewear over your own underwear.

Items should be returned unworn, unused and in a saleable condition with the original packaging and all garment tags and labels still attached. We won't be able to refund any items that are damaged or worn and if we have to return them to you we may ask you to cover the delivery costs

You will receive an email as soon as your refund or exchange has been processed.

For additional help or queries regarding the returns process, please contact us at: or visit our contact page for more ways to get in touch.